We make returns & exchanges easy! For our full return policy click here.
HOW CAN WE HELP YOU?
What is your return policy?
How long will my order take to arrive?
February is the estimated timeframe from when we will begin shipping current orders from our Wyoming warehouse. Most likely, we expect to ship your order earlier but we rather underpromise & overdeliver.
Will I get a tracking number?
Yes, you will receive an email when your order is shipped with your tracking number.
Will I have to pay customs/import fees?
Depending on where you live some countries are more aggressive in selecting and flagging shipments than others. If you are a European customer and would like us to heavily subsidize VAT please add this option to your cart.
What carrier do you use for international shipping?
We generally utilize USPS for nearly all international orders. Once USPS orders arrive in your country, your local post office will handle last mile delivery.
Other carriers we may use include FedEx, UPS, and DHL.
Can I edit my order without losing my place in line?
Definitely! Orders ship based on the time you ordered the ELEV 5800' backpack, and adding additional accessories to your order later on will not reset your order time.
To add additional products to your order simply email by clicking here.
What size backpack should I buy?
Can the ELEV 5800' mount two Arca-Swiss Holsters at the same time?
Of course, there is a dedicated mount on each side of the hip belt.
Should I buy a Arca-Swiss Lens Holster or Camera Holster?
Does the Arca-Swiss Holsters come with camera and lens mounts?
No, since a majority of photographers already have Arca-Swiss lens feet on their lenses and brackets on their cameras we do not offer or sell these mounts.
WOULD YOU LIKE TO TALK TO US?
If you have any questions regarding us or our products or need help with anything related to photography, we would love to help you! Our team of wildlife and landscape photographers are normally available from 6 AM to 10 PM MST Monday through Saturday, and are happy to help!
Call Us At: (307) 226-0151
6 AM to 10 PM MST Monday through Saturday